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Manchester Resilience Hub

Welcome to the Manchester Resilience Hub

The Resilience Hub was set up in response to the Manchester Arena Attack in 2017 to co-ordinate care and support for thousands of children, young people and adults whose mental health and/or emotional wellbeing was affected.

Our staff also supported people affected by the attack in Manchester on 31 January 2018 (New Year's Eve).

We provide a central point for mental health advice and support. Where one-to-one therapy is needed, clinicians work with other organisations across the country to help you receive care from services close to where you live.

We are based in Greater Manchester but is for everyone who was affected, wherever you may live.

The Manchester attacks were traumatic events which we know can cause severe emotional shock. We can offer phone-based advice, support and information and make calls on your behalf if you are struggling to get the help you need.

The Hub is for:

  • Everyone who has been directly affected by the incident
  • Family members who have been affected
  • Professionals who have been affected
  • Professional seeking clinical advice about their service users

About The Hub

The service is hosted by Pennine Care in partnership with Greater Manchester Mental Health NHS Foundation Trust, Manchester University NHS Foundation Trust and Northwest Boroughs Healthcare NHS Foundation Trust.

Our staff are trained mental health professionals who are experts at working with people who have experienced a traumatic event. They will be able to talk with you about how you are doing and whether you may benefit from more help.

Please take a look at our public information page for more background information. 

You can also watch this short video:

Get in touch

You can contact The Hub by phone or email:

  • Phone: 03330 095 071
  • Email: GM.help@nhs.net

Opening times are:

  • Tuesday 10am to 6pm
  • Wednesday 10am to 8pm
  • Thursday 10am to 6pm
  • Friday 10am to 6pm

If we are unable to answer your call immediately, you will have the option of leaving a message and we will call you back as soon as possible. You can also leave a message outside of our opening hours on this number. 

Other advice and support

  • If you are directly affected and need help or support, call the Victim Support Helpline on 08 08 16 89 111
  • Adults can refer themselves directly to NHS psychological therapies services across England - click here to find your local service
  • Children and young people can access mental health services through their GP 
  • If you are struggling to keep yourself safe please seek advice either from your GP, NHS 111 or in an emergency visit A&E at your local hospital
  • Click here to see our Manchester Resilience Hub support leaflet
  • Click here to see an NHS leaflet which gives advice on coping after a traumatic event. 
  • Visit manchesteremergencyfund.com for information about the We Love Manchester Emergency Fund

A website with lots of information about support after the Manchester Arena Attack is now available at manchesterattacksupport.org.uk

News coverage

Several of our clinicians at the hub are considered leading experts in responding quickly and effectively to offer the right support to people affected by a traumatic event.

They are regularly approach by local, regional, national and even international media and clinical publications to share their knowledge and expertise.

Here are some published news stories and journal articles:

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