Get involved with Pennine Care

One of our four big ambitions is that people with lived experience shape every decision.

We want our services to be the best they can be for everyone who uses them and the feedback, views and experiences of our services users, along with their families and carers, can help us develop, deliver and improve them.

We want you to get involved in shaping what we do and there are various opportunities to do so, such as: 

  • Membership at meetings and project groups; 
  • Involvement in the recruitment and training of our staff;
  • Reviewing the quality of our services;
  • Volunteering in our clinical and support services.

We offer training and support as well as any agreed out of pocket expenses.

View our volunteering opportunities.

​​​​​​Please use the drop downs below for our current involvement opportunities 

Role: Advancing Mental Health Equalities Board lived experience member

Location: Online (can include attendance at a Trust site to use computer equipment)

Time required: 4 hours every 2 months (24 hours per year)

Length of appointment: Up to 3 years, to be agreed with participants

Payment: £10 per hour, in addition to any agreed expenses

Information about the 

We are part of a national piece of work called advancing mental health equalities. We want to understand what inequalities our diverse communities face and put in place meaningful actions to reduce these. This will mean we will be proactively working with our population, listening to their experiences and recognising what we can do as an organisation to make change.

We would like lived experience members (current or past service users, carers and those who have experience mental illness but may not have sought care from us) to provide critical challenge of a critical friend to our thinking, their own insight to support the aims of the work and to do this by:

  • Making sure that the perspective of those from our diverse communities and who have lived experience of mental illness, or caring for someone that does, is actively sought, understood and then informs the output of the project.
  • Advocate for patients and carers views to be included in decision making and make sure that we are providing them with opportunities to speak for themselves.
  • Provide another pair of eyes and a different perspective from outside the culture and other influences within our organisation and make sure our thinking is not limited to the boundaries of our own organisation.
  • Provide a non-professionalised view to add richness to discussions and context about how we can advance mental health equalities across our footprint.

Experience, knowledge and skills we are looking for

We would like lived experience members from diverse communities who may feel their views and needs are under-represented in the provision of mental health services. For example, this could be people:

    • From LGBQT+ community;
    • Who feel that because of their age their views may not have been taken into account;
    • Who have a disability; or
    • That are from a minority ethnic background

This is not meant to be an exhaustive list and the head of equality, diversity and inclusion would be happy to discuss anyone’s circumstances and suitability for the role with them.

In addition, we would like people who have current or recent (within last 3 years) experience of mental illness, or caring for someone with mental illness.

We will support lived experience members to participate and develop their role and will ask that they:

  • Are able to offer views and constructive challenge in a group discussion, or to work with chair to raise points on their behalf. We will make any necessary accessibility adjustments to facilitate this.
  • Are able to relate their own experiences and those they may be aware of from within their own community to matters under discussion.
  • Respect that the purpose of the role will not be to address specific concerns or issues arising from their own experience.
  • Are able to commit to requirements of role, including diary management to ensure attendance at meetings and completion of any preparatory work.
  • Ability to work within relevant Trust policies and protocols

Lived experience members will be provided with an induction and any relevant ongoing developmental support that may be identified by the participants or project lead.

Further information

We know meetings may not suit how lived experience members would be most comfortable participating and we will be flexible. If preferred, as an alternative to attending the meetings, we will work with people outside the meeting to get input into the agenda items. The flexibility can extend to any element of the engagement to make sure it feels comfortable.

The project will last up to 3 years; however, there would be no need to commit for that period of time. We would only ask that the participants keep us updated so that if they want to end their participation, we can arrange a replacement.

Support in the role

This will be provided by our head of equality, diversity and inclusion. It will include

  • Initial discussions about the role, project and how the participation will take place;
  • Support before, during and after any activities (in accordance with our co-designed standards); and
  • Check-in meetings for duration of participation to ensure wellbeing, seek feedback to continuously develop role and explore if aims are being met.

For more information about this role, please contact:

Amraze Khan (He/Him)

Head of Equality, Diversity and Inclusion

Mobile: 07517 581711

Workforce and OD Directorate

Pennine Care NHS Foundation Trust

225 Old Street,



Are you a relative or friend of someone using our services who has mental health and/or learning difficulties, and do you want to influence how services are delivered and developed? If so, please contact us to learn about our Triangle of Care meetings that take place across our trust.

We hold regular meetings attended by carers and staff to plan and review our progress in meeting the national Traingle of Care standards which are:

  1. Carers and the essential role they play are identified at first contact or as soon as possible thereafter.
  2. Staff are ‘carer aware’ and trained in carer engagement strategies.
  3. Policy and practice protocols re: confidentiality and sharing information are in place.
  4. Defined post(s) responsible for carers are in place.
  5. A carer introduction to the service and staff is available, with a relevant range of information across the care pathway.
  6. A range of carer support services is available.

Please contact us on 0161 716 3178 or for more information.

Read more about the Triangle of Care


Role: Expert by experience member

Meeting: Trust-wide personality disorder steering group

Location: Virtual or face to face

Time required: 2 hours every 2 months plus up to 2 hours reading time and 15 mins pre and post meeting briefing

Payment: £10 per hour

Length of appointment: 18 momths

About the steering group

The personality disorder steering group will aim to support the development and running of services for people with complex emotional and relational needs and/or a diagnosis of personality disorder across the trust.

Main purpose of the role

As a member of the steering group it is hoped that you will actively contribute and engage with other steering group members to help improve our services and the experiences of people with complex emotional and relational difficulties who use our services as set out in the terms of reference.

Your contribution

  • Ask new or different questions to those initially posed based on your own experiences of our services and how it feels to be either the person receiving care from our Trust or the carer of someone that does.
  • Advocate for patients and carers views to be included in decision making so that they can speak for themselves.
  • Provide another pair of eyes and a different perspective from outside the culture and other influences within our organisation and make sure our thinking is not limited to the boundaries of our own organisation.
  • Provide a non-professionalised view and constructive challenge to add richness to discussions and the actions we are taking to improve and develop services.
  • Experience, knowledge and skills we are looking for
  • Ability to focus on wider views and experiences as well as your own.
  • Being able to demonstrate listening and negotiating, with a personal style that is questioning, but not confrontational.
  • Working in a problem solving way with others in the group.
  • Being able to work with others in a team.
  • Being open and respectful to different views, experiences, values and beliefs
  • An understanding of equality and diversity.
  • A willingness to understand how services are organised and how this impacts on individuals using services and their families / carers.
  • Personal experience of receiving support from mental health services in relation to the experience of complex emotional and relational difficulties.

Desirable attributes

  • Motivation and commitment to improving the experience of people using mental health services for people with complex emotional and relational difficulties and their families / carers
  • Personal experience of receiving support from specific services aimed at helping people with complex emotional and relational difficulties or a family member/carer of someone who does – e.g. psychological therapies, community mental health teams, therapeutic day services

Available support

  • Introduction to Pennine Care
  • Reasonable adjustments to support your involvement
  • Relevant training and support
  • Payment for your expertise
  • Reimbursement of any pre-agreed out of pocket expenses

For more information about this role, please contact:

Dr Jayne Taylor, Lead Consultant Clinical Psychologist – Adults.


Healthy Minds (Thinking Ahead in Rochdale) are our talking therapy services and we want to make them the best possible. You might also hear them called 'improving access to psychological therapy' (IAPT) services. Their aim is to help people with anxiety and depression reclaim their lives and recover from their emotional difficulties.

We're looking for people (and those close to them) from all backgrounds, identities and groups, who have used the service, to join our new patient council.

We are currently recruiting to increase the diversity of the council membership.

Role: IAPT patient council member

Location: Virtual/in person/hybrid 

Time required: 90 minutes for bi-monthly (every two months) meeting

Length of appointment: 24 months

Payment: Payment will be made at £10 per hour plus agreed out of pocket expenses

Information about the patient council

The council’s purpose is to influence decisions regarding the planning, development and delivery of IAPT services by:

  • Ensuring people who are waiting to use, are currently using or have previously used IAPT services have the opportunity to share their views and experiences of the service/pathway in a variety of ways.
  • Identifying and agreeing areas of focus for realistic service development and improvement based on the experience of those using services as well as ‘must dos’ set out by the Trust, policy or other directive.

You can review the role outline here

To apply to become a member of the patient council, please complete this expression of interest form and return it to the involvement team using the email address below.

For more information about the role, please contact the involvement team on 0161 716 3178 or email



Hear what one of our carers says about getting involved

Sally Blackwell, a carer from Stockport has been involved with Pennine Care for 10 years. In the video below, Sally explains how and why she got involved: