You can call NHS 111 Mental Health if you need urgent mental health support (such as feeling mentally unsafe or severely distressed).
Phone 111 - and select mental health option 2.
Your local NHS 111 Mental Health team is for people of all ages. It’s available 24/7, free of charge and you can call for yourself or someone else.
A practitioner will listen and help you get the urgent support you need. With your permission, they can access your notes if you’ve previously received mental health support. This will reduce you having to repeat information and allow our team to provide better support.
NHS 111 Mental Health is not an emergency service. In emergency situations where there’s an immediate risk to life, or you need urgent physical care, you should contact 999 or go to A&E.
Contact NHS 111 Mental Health in other ways
You can access NHS 111 Mental Health online and get help from 111 in other ways.
This includes if you are deaf or hard of hearing, or you need help in another language, including British Sign Language.
Share your experience of using NHS 111 Mental Health
If you've used the NHS 111 Mental Health you can share your experience by completing this survey.
The feedback will help NHS England identify where improvements can be made to better meet the needs of people experiencing a mental health crisis.
Other helplines and crisis services:
Crisis drop-in mental health services
Each borough in Greater Manchester has a safe space for you to call in for immediate mental health support and a listening ear.
These are run by local voluntary, community, faith and social enterprise organisations.
Visit the Greater Manchester Integrated Care Partnership website for details.
Samaritans (24/7)
Call 116 123 (freephone) if you need to talk to someone urgently about how you are feeling.
You can also email jo@samaritans.org or visit the Samaritans website.
NHS and social care workers:
Samaritans also run a confidential support line for NHS and social care staff, from 7am to 11pm, seven days a week: 0800 069 6222
HOPEline UK
Papyrus runs a listening service if you’re under 35 and may be having thoughts of suicide.
Call: 08000 684141
Text: 07786 209 697
Email: pat@papyrus-uk.org
Sign language: Hopeline247 British sign language support
Open 24/7 hours, including bank holidays.
SANEline (4pm to 10pm)
Call 0300 304 7000 for emotional support and information if you’re affected by mental illness. This includes if you’re a family member, friend or carer.
Silver Line (24/7)
The Silver Line Helpline, run by Age UK, is a telephone service specifically for older people aged 55 and over.
Whether you're feeling lonely, need to access support or just want to chat, our friendly team is ready to answer your call.
Call 0800 4 70 80 90 for free.
CALM helpline (5pm to midnight every day)
If you’re a man who is down or have hit a wall for any reason, you can ring the Campaign Against Living Miserably (CALM) helpline to talk or find support.
Call: 0800 58 58 58
National Suicide Helpline UK (6pm to midnight every day)
National Suicide Helpline UK offers a supportive listening service to anyone in the UK with thoughts of suicide or self harm. They are open from 6pm to midnight.
Call: 0800 689 5652
Combat Stress - military mental health helpline (24/7)
If you have served or are currently serving in the UK Armed Forces, you can call Combat Stress’ 24-hour mental health helplines.
Veterans and their families can call: 0800 138 1619
You can also text on 07537 173683 and email helpline@combatstress.org.uk Standard charges may apply for texts, please check with your provider.
The helpline is available 24 hours a day, 365 days a year.
Support for NHS staff
Samaritans helpline:
Samaritans also offer wellbeing support line for health and care colleagues, which you can call on 116 123.
Shining a Light on Suicide
This website aims to support anyone who is thinking about suicide or who has been affected by it. Click on these links to see what help is available:
Debt advice
There's a strong link between debt and mental health problems, with a number of people referring to us in need of debt advice.
You can get free debt advice from the Money Advice Service and find helplines on their website.
Support with gambling
Gambling harms are the negative effects that happen to someone after gambling. They can affect any and every aspect of life - mental and physical health, money, relationships, education, or work.
If you’re worried about gambling, for yourself or someone you know, go to www.chapter-one.org where you can find more information about gambling harms and where to get support and treatment that works.
Safeline - national male survivor helpline and counselling service
Safeline is a dedicated helpline and online support, advice and information for male survivors of sexual violence. Free professional trauma-informed counselling service for survivors of childhood sexual abuse and for those who support them aged 16+ living in England and Wales.
Open Monday-Friday: 9am-8pm. Saturday and Sunday: 10am-2pm
Call 0808 800 5005
Visit their website: www.safeline.org.uk