If you, or someone you know, is experiencing a mental health crisis, you can now call 111 and select the mental health option (option 2).
Available 24/7, you'll speak to one of our mental health advisors who will listen and help you find the right support.
It's for all ages, including children and young people. You can call for yourself, or for someone else.
The new number aims to make it easier for people to find the right support in a mental health crisis.
It does not replace our freephone number (0800 014 9995). You can continue to use this number if you prefer, until further notice. We'll let you know if there are any plans to change this and give you plenty of notice.
If there's an immediate risk to life, you should ring 999.
You can get help from 111 in other ways. This includes if you are deaf or hard of hearing, or you need help in another language, including British Sign Language.
If you've used the NHS 111 'select mental health option' you can share your experience by completing this survey.
The feedback will help NHS England identify where improvements can be made to better meet the needs of people experiencing a mental health crisis.
Below are some other helplines that can help you:
Call 116 123 (freephone) if you need to talk to someone urgently about how you are feeling.
You can also email jo@samaritans.org or visit the Samaritans website.
NHS and social care workers:
Samaritans also run a confidential support line for NHS and social care staff, from 7am to 11pm, seven days a week: 0800 069 6222
Papyrus runs a listening service if you’re under 35 and may be having thoughts of suicide.
Call: 08000 684141
Text: 07786 209 697
Email: pat@papyrus-uk.org
Sign language: Hopeline247 British sign language support
Opening hours are 24 hours, every day of the year, including weekends and bank holidays.
Call 0300 304 7000 for emotional support and information if you’re affected by mental illness. This includes if you’re a family member, friend or carer.
The Silver Line Helpline run by Age UK is a free, confidential telephone service for older people.
They provide friendship, conversation and support 24 hours a day, 7 days a week.
Call 0800 4 70 80 90 for free.
If you’re a man who is down or have hit a wall for any reason, you can ring the Campaign Against Living Miserably (CALM) helpline to talk or find support.
Call: 0800 58 58 58
National Suicide Helpline UK offers a supportive listening service to anyone in the UK with thoughts of suicide or self harm. They are open from 6pm to midnight.
Call: 0800 689 5652
If you have served or are currently serving in the UK Armed Forces, you can call Combat Stress’ 24-hour mental health helplines.
Veterans and their families can call: 0800 138 1619
You can also text on 07537 173683 and email helpline@combatstress.org.uk Standard charges may apply for texts, please check with your provider.
The helpline is available 24 hours a day, 365 days a year.
If you need someone to talk to, you can access support by texting SHOUT to 85258 for support 24/7. This service is available to all our NHS colleagues who have had a tough day, who are feeling worried or overwhelmed, or who have a lot on their mind and need to talk it through.
Samaritans helpline:
Samaritans also offer wellbeing support line for health and care colleagues, which you can call on 116 123.
This website aims to support anyone who is thinking about suicide or who has been affected by it. Click on these links to see what help is available:
There's a strong link between debt and mental health problems, with a number of people referring to us in need of debt advice.
You can get free debt advice from the Money Advice Service and find helplines on their website.
Gambling harms are the negative effects that happen to someone after gambling. They can affect any and every aspect of life - mental and physical health, money, relationships, education, or work.
If you’re worried about gambling, for yourself or someone you know, go to www.chapter-one.org where you can find more information about gambling harms and where to get support and treatment that works.
Dedicated helpline and online support, advice and information for male survivors of sexual violence.
Open Monday-Friday: 9am-8pm. Saturday and Sunday: 10am-2pm
Call 0808 800 5005
Text 07860 065187
Email support@Safeline.org.uk
Webchat at www.safeline.org.uk
Free professional trauma-informed counselling service for survivors of childhood sexual abuse and for those who support them aged 16+ living in England and Wales
Call 01926 402498 or email onlinecounselling@safeline.org.uk