The biggest ever transformation of community mental health services is underway across Greater Manchester.

We want to work with patients, carers, family members and partners to get things right.

 

The transformation is part of the national NHS long term plan, which sets out a commitment to making sure everyone can get the mental health support they need.

The aim is to improve care and support for adults and older adults with severe mental illness (e.g psychosis, bi-polar) and/or complex emotional needs (e.g trauma).

Lots of services and professionals are working together, including our mental health staff, primary care (GPs), social care, colleagues from voluntary community and social enterprise (VCSE) services, people with lived experience, carers, and others.

We’re working towards making services more joined up, easier to access and more consistent. This will help make sure patients, carers and families get the right care and support in the right place, as early as possible.

Each borough will develop a new way of working together (sometimes know as living well) based on the needs of local people. 

 

There's lots of complex work happening behind the scenes. But to keep things simple, the changes involve:

  • In each borough, groups of GP practices are working together and with other professionals. These groups are known as primary care networks

  • Lots of new mental health staff have been recruited to work across many of the primary care networks. This includes mental health practitioners, psychological practitioners / mental health wellbeing practitioners, peer support workers, and recovery workers.

  • They work in several GP practices to provide you with dedicated mental health support.

  • If you contact your GP practice about a mental health issue, they'll look at what support best meets your needs

  • Some people might need more or different support than these professionals can offer. So they'll have a discussion with lots of different professionals to agree who is best to help you. 

  • These professionals meet every week - together they're known as the living well multi-disciplinary team

  • The team might include a psychiatrist, mental health practitioner, psychologist, pharmacist, social worker, employment, finacial or housing support, peer support worker, coaches, voluntary, community and social enterprise (VCSE) colleagues, drug and alcohol, domestic abuse or lonliness support and other specialists. 

  • You might receive support from one of these professionals, or several at the same time.

The aim is that you will benefit from improved recovery progress and quality of life by:

  • Easily and quickly getting the right care for your needs.
  • Easily being able to get more or less help, to meet your changing needs.
  • Having your all-round needs met in a joined-up way, including mental and emotional health, physical health, and social issues (e.g. substance addiction, isolation, housing, finances, employment etc).
  • Being supported to focus on your strengths and improve your self-management skills
  • Having to “repeat your story” less times
  • Receiving greater support from your families, carers, and social networks, and opportunities to participate in their local community.
  • Receiving more peer support from people with lived experience of mental health issues, who can connect and understand using their own experiences.
  • Being supported to feel more independent, confident, and empowered.
  • Having an all-round better experience of using services.

Transforming services is very complex and it’ll take time to get things right.

We’ve made lots of positive progress already, but we know there's lots more to do. 

We’ll need to continually review and improve services based on learning and feedback from you, our patients, carers, family members, and other key people.

And we're learning from what has worked in other areas. Our leads visited colleagues in Lambeth, London. This is where "living well programme" was first established over 10 years ago. Click here to read more about their visit

Click on the link below for an update on progress in your borough. 

We'll keep this page updated and share key updates on Twitter, Facebook, LinkedIn, and Instagram. Follow us @PennineCareNHS.

We’re already involving lots of people with lived experience, families, carers, and others in the transformation work. If you’d like to help us get things right, click here for details of how to get involved.

Borough updates

If you live in one of the other Greater Manchester boroughs, please click here to visit the Greater Manchester Mental Health NHS Foundation Trust website.