Published on: 27th March 2020

We all need to carry on playing our part in helping to control the coronavirus outbreak:
  • Stay at home if you have coronavirus symptoms and get a test as soon as possible.

  • Wash your hands regularly
  • Keep your distance if you go out (2 metres apart where possible)
  • Limit contact with other people, and follow the latest government guidance about what you can and can't do outside your home
  • Wear a face covering in places where it's hard to stay away from others. You must wear a face covering when:
  • Attending hospital or health service appointments, or visiting someone in hospital
  • In shops, supermarkets and shopping centres
  • On public transport and at transport hubs (such as train stations and airports)

If you have coronavirus symptoms, or someone at home does

Do not leave home if you or anyone in your household has symptoms:

  • A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • A loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

This includes places like a GP surgery, pharmacy or hospital. Stay at home.

If you have these symptoms, book a test as soon as you can. Click here for more info.

Use NHS 111 online –  the online coronavirus service if you're unsure or need medical advice.

More info about coronavirus and stopping the spread

Like the common cold, coronavirus infection usually occurs through close contact with an infected person via cough and sneezes or hand contact. You can also catch the virus by touching contaminated surfaces if you don’t wash your hands.

Along with the advice above, here are other ways you can help to stop the spread of coronavirus:

  • Wash your hands with soap and water often – for at least 20 seconds
  • Always wash your hands when you get home or into work
  • Use hand sanitiser gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Bin used tissues straight away and wash your hands afterwards
  • Try to avoid close contact with people who are unwell
  • Only use public transport if you have to
  • Use phone, online services, or apps to contact your GP surgery or other NHS services
  • Don’t touch your eyes, nose or mouth with unclean hands
  • Limit the number of visitors to your home (and follow government guidance)

FAQs and more info

Online support and wellbeing advice

SilverCloud is a free online programme available to people across Greater Manchester.  It that can help if you're feeling stressed or anxious, or if you have existing mental health issues. Click here to sign up, or click here to find out more.

Kooth offers free online counselling, mental health and emotional wellbeing support for those aged 11 to 18 years. Click here to find out more.

Our wellbeing page

We've pulled together lots of videos, guides and advice on our dedicated wellbeing page.

This includes things like:

  • Ten tips for wellbeing - some simple ideas to look after your mental and physical health
  • Mindfulness - two of our professionals shared their top tips to be more mindful and how it can help you
  • Self-help guides - our online guides cover a range of mental health problems and are available in different formats.
  • Mind - coronavirus and your wellbeing
  • Every Mind Matters – an NHS and Public Health England website with lots of information to support your mental health.
  • Mental Health Foundation - advice for looking after your mental health during the coronavirus and while staying indoors
  • Greater Manchester Health and Social Care Partnership - there are lots of mental health and wellbeing resources for all ages on the partnerships best practice hub 

For NHS staff

  • Headspace - a guided meditation app, which NHS staff can use it for free until December. You just need your NHS email to register and verify (click here for info).
  • Unmind - a daily mental health and wellbeing platform. NHS staff can use it for free until December (through your NHS email - click here).


There are a number of helplines that can support you if you're struggling with your mental health. If there is an immediate risk of harm, you should ring 999.

Our helpline (24/7)

Our patients and carers (of all ages) can call 0800 014 9995 for support.

Shout (24/7 text message support)

Shout is a free text messaging helpline for people of all ages.

Trained volunteers can provide advice in a private, confidential and trusted way,

To get started, text the relevant keyword based on where you live:

  • Text GMBury to 85258
  • Text GMOldham to 85258
  • Text GMRochdale to 85258
  • Text GMStockport to 85258
  • Text GMT&G to 85258 (this for Tameside and Glossop)

Samaritans (24/7)

Call 116 123 (freephone) if you need to talk to someone urgently about how you are feeling.

NHS staff helpline

NHS England have launched a new mental health hotline for staff of all roles and levels.

The phone number is running from 7am to 11pm daily: 0300 131 7000

Or you can text FRONTLINE to 85258 (available 24/7).

Volunteers are on hand to listen to NHS staff and give psychological support, or signpost you if needed.

More helplines

Please click here to visit our helplines page.

Updates for visitors

With the government announcing restrictions across Greater Manchester, we're having to limit the number of visitors to our wards.

We're sorry about this, but it's to keep patients, their families and carers, and our staff as safe as possible.

Exact visiting information will vary depending on the service and any local restrictions in place. Please contact the ward or unit for info - you can find their contact details using our services search page (click here).

Community hubs, local info and staying safe

Together GM is a new website by Greater Manchester Combined Authority, which has lots of helpful info about helpful services across the region. Click these link for info on:

Easy read information

Information about the coronavirus is also available as easy read posters, with simple words and pictures:

Advice for patients taking clozapine

If you're one of our patients who has been prescribed clozapine, please contact your mental health team if you're experiencing any symptoms of the coronavirus or flu.

Coronavirus research studies

There are a range of coronavirus research studies taking place across the country which you are more than welcome to take part in. Click here to see a full list of the studies.