Freedom of Information
In order to comply with the Freedom of Information Act (2000) public sector organisations, such as Pennine Care, have to routinely publish information whenever possible.
The Information Commissioner, who is responsible for monitoring and enforcing compliance with the Freedom of Information Act has drawn up what is called a Model Publication Scheme for all public sector organisations which we have adopted, and formally commit to. The Commissioner has also published a Definition Document for NHS Organisations which outlines his minimum expectations for disclosure.
We have reviewed the information we routinely put into the public domain to ensure we are compliant with the Definition Document. By referring to our Publication Scheme Guide to Information, you will be able to see where we do not hold relevant information, or where for some reason we have decided not to routinely disclose information identified in the Definition document.
Most of the information we make routinely available can be accessed through our website by using the search facility. Such information is continually updated. If you cannot find information through the search engine, and we have indicated in the Guide to Information that the information is routinely available this may be because the information cannot be loaded onto our website. In such circumstances please contact the Freedom of Information team using the details below.
We fully endorse the Freedom of Information Act (2000), and are committed to openness and transparency. However, it should be noted that confidential, personal information is not available under the Freedom of Information Act.
Method of reply
In accordance with the Freedom of Information Act, we will attempt to provide the information you have requested in the format and language of your preference. However, there may be circumstances that prevent us from doing this. When this happens, we will inform you of this.
FOI contact information
Pennine Care NHS Foundation Trust Headquarters, 225 Old Street, Ashton-under-Lyne, Lancashire, OL6 7SR. Telephone: 0161 716 3146
Fax: 0161 716 3389Contact Make a Freedom of Information request
Accessing information which is not included in the Publication Scheme
As an open and transparent organisation we are committed to routinely publishing as much information as possible; however if you want information that is not on our website you may ask us for it in accordance with further provisions of the Freedom of Information Act (2000) and of the Environmental Information Regulations (2004). Requests for such information should be sent to the Information Governance Department at the address above.
By law we have to deal with such requests within 20 working days. If you make a request and are not satisfied with the way in which we deal with it you may ask us to review any decision we make. If you wish us to undertake such a review you should write to the Information Governance Department at the address above.
Any review will normally be under the control and direction of a senior member of staff who had no involvement in the original decision or process
If you remain dissatisfied at the conclusion of any review you may complain to the Information Commissioner whose address is: www.ico.gov.uk.
Fees and Charges
The Freedom of Information Act and the associated Fees Regulations stipulate that we cannot levy a fee for information unless there is a statutory basis for doing so, or the amount of time taken to locate the information exceeds 18 hours. However we are allowed to charge for disbursements related to the provision of information, and any reformatting requested by the applicant provided we ensure that applicants are aware of any charges which may be made.
If you want any further information about the provision of information, or have any difficulty accessing information provided on our website please contact the Information Governance Department using the contact details above.