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Continuous improvement

At Pennine Care we have a strong track record of delivering safe, high quality services.  However, we don't always get it right.  We have a programme of continuous improvement throughout the Trust that helps services to learn lessons when things have gone wrong, reviews progress and shares best practice. 

It includes reviewing our practice and making improvements following serious incidents or investigations.  As a Trust, we conduct thorough investigations when incidents occur to understand what happened.  We also fully cooperate with inquests and other independent investigations to ensure that we uphold safety and quality standards wherever possible.

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