Greater Manchester Resilience Hub is also providing support to essential health and care workers (and their families), working in Greater Manchester, who have been affected by the coronavirus (COVID-19) pandemic.

The coronavirus has created challenging and uncertain times, as we’ve been asked to change our routines and how we take care of ourselves and our families.

For many of you, these challenges are even greater; working in unfamiliar environments, with reduced staffing levels, and learning new skills. This is on top of the worry about your own and your family’s health and wellbeing. 

What we offer

Greater Manchester Resilience Hub is providing wellbeing screening and support. We want our offer to best meet your and your colleague's needs, so please share your ideas with us by answering this four question survey.

Click the drop-down menus below to see what support is available for you, or to read more about the wellbeing screening programme:

Support for all essential health and care workers

These resources aim to support anyone. Please click the drop-down menus below for more information relevant to your role.

Resources and advice

  • Mental health support for adults in Greater Manchester - details of free digital services and local helplines for those across Greater Manchester
  • GMHSCP hub - Greater Manchester Health and Social Care Partnership (GMHSCP) have pulled together lots of mental health and wellbeing support on their hub
  • Self-help guides these guides cover a range of mental health issues, providing you with practical advice and support.
  • Summary of support - a document with useful contacts, apps and websites where you can access support

National NHS staff wellbeing helpline

NHS England have launched a new mental health hotline for NHS staff of all roles and levels.

The phone number is running from 7am to 11pm daily: 0300 131 7000

Or you can text FRONTLINE to 85258 (available 24/7).

Volunteers are on hand to listen to you and give psychological support, advice on coaching, bereavement care, mental health and financial help.

NHS practitioner health events

This has a calendar of upcoming wellbeing events, including webinars, meetings, podcasts and more. Click here to see what's coming up.

Managers and leaders

This information can help if you manage or lead other key frontline workers during the coronavirus (COVID-19) pandemic:

Resilience Hub resources

  • Buddy guide - Pairing or grouping individuals to look out for and help each other
  • Check-in guide - Prompts for an end of shift four-step debrief

#Caring4NHSPeople wellbeing webinars

These are designed for people in workforce, occupational health, organisational development, leadership, trade union support, or any other area that is supporting the wellbeing of NHS colleagues. Click here for more information.

BAME staff

This information can support black, Asian and minority ethnic (BAME) essential health and care workers:

New Covid-19 support line for BAME communities

A new service for black, Asian and minority communities has launched across Greater Manchester. The service is provided by Nestac, a charity specialising in cross-culture emotional support.

You can call or text ‘HELP’ to 07862 279289 or 07894 126157.

Click here for more information.

Families of health and care workers

This information can support you if you are a parent or carer, as well as being an essential health and care worker:

Resilience Hub resources

Greater Manchester Health and Social Care Partnership

Other resources

Bereavement support

Here are some things that can support you if you've been affected by bereavement due to COVID-19:

Greater Manchester Bereavement service: 0161 983 0902

This is available Monday to Friday, 9am to 5pm (until 8pm on Wednesday), except bank holidays.

Click here the visit their website.

National bereavement and loss support line: 0300 303 4434

This is available from 7am -11pm, seven days a week.

Death and grieving in a care home

This guide has advice to support you, care home residents and their families. Click here to download a copy.

About the wellbeing screening

This confidential wellbeing screening is being targeted at selected groups of health and wellbeing staff. If you're within these groups, you'll receive more details via email or phone call.

If in the target groups, the offer of screening will be extended to your immediate family and dependants; even if you don't want to complete it yourself.

Once you've completed the screening, you'll get chance to speak to one of our team in more detail about how things are. We will be able to offer advice about additional support that might help - and how to access this.

You will also be able to access the screening again at a later stage, should things change for you or your family.

Click here to watch a short video explaining a bit more about the screening. 

Confidentiality

Any information you provide remains confidential, but should you indicate risk towards yourself or others, particularly a child or vulnerable adult, or that there is illegal activity taking place, we may need to explore the circumstances further with you. The wellbeing screening does not ask for your employer's details.

More about the hub and the covid-19 programme

Our staff are trained mental health professionals, who are experts at working with people who have experienced traumatic and distressing events.

Manchester Resilience Hub is hosted by Pennine Care, and is a collaboration between the four NHS mental health providers in Greater Manchester (the other three are: Greater Manchester Mental Health NHS Foundation Trust, Manchester University NHS Foundation Trust, and Northwest Boroughs Healthcare NHS Foundation Trust).

The Hub is supported and funded by the Greater Manchester Mental Health and Social Care Partnership.

More information is also available in our monthly briefings: 

Webinars

We've created a number of webinars, available to watch anytime, to share learning or helpful information. Click here for our webinars page.

Get in touch

You can us contact by:

Phone: 03330 095 071

Email: GM.help@nhs.net

We are open:

  • Tuesday - 10am to 6pm
  • Wednesday - 10am to 8pm
  • Thursday - 10am to 6pm
  • Friday - 10am to 6pm

If we can't answer your calls immediately, please leave a message and we will call you back as soon as we can. We want to do all we can to support you through these very difficult times.