Thanks a million to a wonderful service

An Oldham grandma has praised health and social care professionals for improving her husband’s quality of life.

ORCAT praiseDorothy Barcroft and her husband, Brian, live in Shaw.

Following a fall at home, Brian needed a period of care and support to help him get back to his usual self. Thanks to the Oldham Rapid Community Assessment Team (ORCAT), Brian could receive this care and support in his own home, rather than having to stay in hospital.

ORCAT is made up of health professionals from our Trust, social care professionals from Oldham Council and a support worker from Age UK Oldham.

The team works closely with hospital colleagues to identify people who can be appropriately cared for at home. This helps to prevent people from being admitted to hospital unnecessarily, or to be discharged more quickly.

Within a matter of days of Brian being discharged from hospital, the team had supported improvements to his home to allow him to move around more freely and independently. This included hand rails on their stairs and in the bathroom and a special chair.

Dorothy was also pleased with the team’s efficient and friendly manner, which meant she was confident to just pick up the phone if she had any worries or questions.

She said: “It was like having friends dropping in to help - you could phone the team whenever and they would put your mind at rest.

“Nothing was too much bother for them. I called them one day and they were there in less than an hour. They thought of so many little things which have made a big difference to our independence.

“The service is so helpful that I passed on their number to a friend. They helped her in the same way. I’m lost for words; I’d like to say thanks a million to them.”