Keeping people out of hospital this winter

Oldham’s new head of community urgent care services has spoken about her commitment to helping people to avoid an unnecessary hospital stay this winter.

Experienced nurse Vicki Elcock has recently been appointed as Oldham’s Head of Adult Services (Urgent Care) for Pennine Care NHS Foundation Trust. 

Vicki brings an impressive track record, having worked for the NHS for 23 years in a variety of roles. She worked within hospital services, before moving to a community nursing role over seven years ago and has worked for Pennine Care since 2011.  

A key focus for the Trust is to continue to develop and improve urgent care services to help keep local people out of hospital and #HealthyAtHome. Vicki brings a strong clinical and leadership background to the role, which will be invaluable in helping the Trust achieve this and ensuring services continue to grow from strength to strength. 

Vicki is responsible for the Butler Green Enhanced Intermediate Care Unit in Chadderton, the Falls Team, the Musculoskeletal Physiotherapy Service, The Transfer of Care Team, out of hours nursing and the A&E Therapy Team. 

Vicki will also oversee the borough’s community-based therapy services, which include speech and language therapy, physiotherapy and occupational therapy.  She will lead a piece of work to bring all the therapy services into a single hub.  This will provide a more joined up service and improve the care that is provided to local people, helping to keep them healthy at home.

During her career with Pennine Care, Vicki has been involved in driving forward numerous improvements in relation to urgent care.  She has been instrumental in the development of Butler Green, including growing the team and expanding the range of services that are offered there – such as intravenous therapy.  

This work has seen Butler Green become a flagship service for Pennine Care and hailed by NHS England as one of the top ten best intermediate care facilities in the country.

She also played a key role in the development of the award winning Oldham Rapid Clinical Assessment Team (ORCAT), which saw health, social care and third sector professionals brought together to keep people out of hospital. 

The ORCAT, which is run by the Oldham Urgent Care Alliance, has been shortlisted for several national awards.  Most recently, the team was named a finalist in the prestigious national Nursing Times Awards 2017 and a finalist in the General Practice Awards.

Speaking about her role, Vicki said: “To enable me to successfully lead Oldham’s urgent care services, I think having a clear vision and a good understanding of wider services is key.  

“Having strong, talented and committed staff within services is also really important – and we definitely have plenty of those within our services.

“I think we already have a fantastic out of hospital offer and I’ll be working with staff to continue to build on this success.  I know the teams share my passion and commitment to making sure we deliver the very best services and to keep people out of hospital.” 

“I’m really looking forward to the many exciting challenges and opportunities that lie ahead.”

For more information about Pennine Care’s services in Oldham, people can visit or follow PennineCareNHSFT on Facebook or @PennineCareNHS on Twitter.