This bulletin has been developed to provide GPs, CCGs and partners in the north east sector with a monthly update on key service developments from Pennine Care NHS Foundation Trust.

We welcome comments and feedback, which can be emailed to communications.penninecare@nhs.net

Oldham Urgent Care Alliance outcomes

The Oldham Urgent Care Alliance is a high level strategic and operational multi-agency partnership, which includes Pennine Care. The Alliance members work together to determine the strategic direction of the health economy in Oldham, particularly in relation to integration, to achieve better outcomes for local people.

The Alliance has reduced hospital length of stay by up to 75% and deflected 5.9% of hospital admissions - a handy infographic showing some of the outcomes achieved by the Alliance to date can be viewed by clicking here.

The Alliance was shortlisted in the HSJ Value in Healthcare Awards 2016 and will be the subject of a best practice case study on display at this year’s NHS Confed Exhibition.

Bury health care scheme reduces pressure on hospital

A new health care role, dedicated to helping children get home from hospital sooner, is freeing up space to care for more urgent cases.

The navigator position, part of Bury Children’s Community Nursing Team (CCNT) has played a vital role in safely discharging children from hospital at an earlier time than predicted, by offering care and support closer to home.

In just one month, the CCNT navigators facilitated the early discharge of 26 children from a hospital, by spending time on the wards, discussing discharge options with parents and hospital staff, and giving advice about continuing treatment at home.

The close links with the CCNT have made it easier to set up care packages or plans, so children can continue to receive all the care they need in the community, which can mean they are in a more comfortable environment for their recovery.

New text service to improve young people's health

Young people in Rochdale can now get easier access to health advice thanks to a new text-messaging service.

Heywood, Middleton and Rochdale (HMR) School Nursing Service launched the ChatHealth service for young people aged 11 to 19 years on 23 May.

Those who attend school in Heywood, Middleton or Rochdale, or live in the borough, can access the service by texting their concern or question to 07507 330382.

ChatHealth is an award-winning initiative developed by Leicestershire Partnership NHS Foundation Trust, which is available Monday to Friday from 9am to 4:30pm, throughout the year excluding bank holidays.

Young people will be able to send a text message to book an appointment, or get confidential advice on issues such as bullying, emotional health and wellbeing, sexual health, alcohol and drugs, and general illnesses.

Messages sent to the ChatHealth number are delivered to a secure website and will be responded to by a HMR school nurse within one working day. Texts to the service outside of working hours will receive an automated message which provides advice about where to get alternative support if the issue is urgent.

Butler Green forum to improve dementia care

People in Oldham who are affected by dementia and their families can now benefit from a dedicated support scheme which has been set up at Butler Green.

The monthly dementia friendly support group aims to involve the community and provide information on the best form of care for people with dementia. 
The group meets on the 15th of every month (unless a weekend), inviting service users past and present, relatives, friends and guest speakers to open discussions about a variety of conditions.

Discussions will involve sharing positive and negative experiences, to give feedback on how to improve the services, along with providing a 'cafe-style' warm and friendly environment to help reduce social isolation.

Different guest speakers will also be invited each month to provide information on a range of topics including managing finances, extra care housing, diet, therapy, exercise, travel and befriending services.

Temporary close of Prestwich Walk-in Centre

Prestwich Walk-in Centre will be closed on July 14 and 15 2016 for improvement works to benefit service users.

The works will include the replacement of flooring and a deep clean of the centre to ensure it is maintained to a high standard.

Announcements regarding the closure have been issued in local media, on the Pennine Care website and the CCG website, and social media channels to notify service users and provide details of alternative provision.

Other services within the building may be affected and further information will be shared with stakeholders and patients as required.

Cancer support service set to continue

The Oldham Macmillan 1-1 Support service, which provides a dedicated community resource to ensure people living with and beyond cancer receive the care, information and support they need, has been extended.

The service supports people who have been affected by cancer, including families and carers. It offers care and information in relation to people’s individual physical, emotional, financial, psychological, social and spiritual needs and helps to ensure they have the best quality of life possible.

Run by Pennine Care NHS Foundation Trust, the service has been operating as a pilot funded by Macmillan Cancer Support since April 2013. During that time it has supported more than 900 Oldham residents.

The success of the pilot project has led to its extension, with NHS Oldham Clinical Commissioning Group (CCG) deciding to commission the service on an ongoing basis.

Between September 2015 and March 2016, 100 percent of service users who completed the NHS ‘Friends and Family Test’ to give feedback, said they were either extremely likely or likely to recommend the service to friends and family, should they require similar care or support.

Quick opinion survey

We have been issuing Pennine Care Progress for the last two years now so would like to ask for your views on whether you still find it useful - please spare two minutes to answer three questions: http://www.surveymonkey.co.uk/r/pcprogress