Pennine Care Progress - October/November 2015

Community RAID goes live

The Older People’s component of the Pennine Care RAID (Rapid Assessment Interface Discharge) service has been expanded to operate in community care settings in Bury, Oldham and HMR as part of a CQUIN.

The service, which currently operates in hospital settings, ensures older people who have physical health problems also get appropriate care for mental health needs such as dementia, delirium and depression.

The expansion of the service into the community provides an opportunity to ensure patients receive the necessary mental health support measures at home, preventing hospital admission.

The community aspect of the service will see mental health liaison staff aligned with the existing RAID teams but focusing on the community and working collaboratively with community health and social care staff.

In Bury, the RAID service will accept referrals from the Local Authority Crisis Response team, in HMR referrals can be made by the Pennine Care Community Matrons, and in Oldham it will accept referrals from the Oldham Council social care neighbourhood teams.

Pennine Care is one of the best places to work

Pennine Care has made the list of the top 120 best places to work, as compiled by HSJ and Nursing Times, in association with NHS Employers.

The list is a celebration of NHS organisations that have worked hard to promote great staff engagement and create an environment where people can enjoy their work.

Using data compiled from the recent NHS staff survey, independent research firm Best Companies Group identified the top 100 trusts and 20 clinical commissioning groups.

Data was categorised into seven core areas: leadership and planning, corporate culture and communication, role satisfaction, work environment, relationship with supervisor, training, development and resources, employee engagement and satisfaction.

Staff Wellbeing Service success

The Trust’s Staff Wellbeing Service has helped almost 500 people in its first year. It is aimed at supporting staff to stay in work, rather than having prolonged periods of sick leave or helping them to return to work following an absence.

The service provides phone support, group sessions and one to one therapy for staff experiencing common mental health problems such as depression or anxiety, or difficulties coping with issues like bereavement, stress or other changes in their lives that are affecting them at work.

It has been delivered by staff working in the Trust’s mental health services since September 2014, when the Trust made the decision a year ago to bring these support services in-house to build on the existing expertise of staff.

Principles of Care Awards

Staff from divisions across Pennine Care have been recognised for the outstanding care they provide in the Trust’s annual awards ceremony. Eight teams were recognised in the Principles of Care Awards for demonstrating excellent quality care and keeping patients at the heart of everything they do, including:

  • Bury Children’s Diabetes Service
  • HMR Children’s Asthma Service
  • Butler Green Enhanced Intermediate Care Centre (Oldham)
  • Trafford Children’s Therapy Service
  • HMR Healthy Minds Mindfulness Team
  • Stockport Older People’s Mental Health Liaison Service
  • Bury Adult Learning Disability Dementia Team
  • Staff Wellbeing Service

A short film showing the excellent work of each of the winning teams was shown at the Trust’s Annual General Meeting and Trust Chairman John Schofield announced Bury Children’s Diabetes Service as the overall winners with Bury Adult Learning Disability Dementia team as highly commended. View all the films on the Trust’s YouTube channel

New Parkinson’s nurse will provide specialist support to Rochdale patients

Pennine Care’s Neuro-Rehabilitation Team has employed a Parkinson’s Disease Specialist Nurse to work with people from diagnosis onwards to ensure they get the best possible care and support.

Anna Spencer will work with the team as well as other community staff, hospital staff, service users, families and carers to ensure people’s care is joined up. She will provide assessments of service users’ needs and signpost them to appropriate support.

Anna, who has previously worked in an urgent care team, in intensive care and in specialised community nursing teams, will also monitor patient’s medication and provide education to help them to better manage their condition, improve their confidence and independence and help them experience the best possible quality of life.

Bury health and council staff team up to improve care for children with disabilities

Health and council staff are working together to provide the best possible care for children with disabilities and their families in Bury. Sue Hall is a Health Visitor with the Radcliffe Health Visiting team at Pennine Care but is based within Bury Council’s Children with Disabilities social care team.

As part of her role, Sue works with families who have a child with an additional need, taking referrals from both the social care team and health colleagues and other agencies.

This partnership working between NHS and council staff ensures that children and families get the right support and advice on everything from feeding and development to education and benefits and don’t have to tell different sets of professionals the same information.

Sue provides this vital link for families between health and social care services and gives extra support to families of children with a disability to help make sure their physical, emotional and social care needs are met, including signposting parents to other agencies for help. Sue also supports health colleagues and delivers training about subjects including changes to education, health and care plans for children with disabilities.

Great-grandmother’s praise for Healthy Minds service

A Great-grandmother has praised staff from the Oldham Healthy Minds service for 'saving her life' after she was left struggling to cope following a series of stressful and heart-breaking events.

Joyce Barton, 73, said she reached her lowest point earlier this year and couldn’t face getting out of bed some days before she received support from Healthy Minds. The stressful period started when Joyce’s husband of 31 years was diagnosed with Alzheimer’s and vascular dementia after he began showing signs of memory loss in September last year. Tragically their 18-year-old grandson also passed away suddenly and Joyce was diagnosed with breast cancer.

Joyce was incredibly depressed for a long time and couldn’t sleep because of the stress and worry. After speaking to her GP, Joyce was referred to Healthy Minds for help and support. She said: "They didn’t pry or ask intrusive questions but they allowed me to open up. Before I knew it I’d been talking for the entire hour and I felt wonderful, like a weight had been lifted from me. I really believe they saved my life, my entire outlook has changed."