This service is currently closed

This service is not currently open, due to the coronavirus outbreak.

Our 24/7 helpline is available if you need support. Click here for more information.

We'll keep you updated with any changes as soon as possible.

Sorry for any inconvenience caused, we hope you and your loved ones are staying well during this time.

The Safe Haven is located at Rochdale Infirmary and provides out of hours mental health support (from 5pm to 8am), to people aged over 18 years who are experiencing a mental health crisis.

If you are a Heywood, Middleton or Rochdale resident you can be transferred to the Safe Haven if you attend the Rochdale Urgent Care Centre, or the accident and emergency department at Fairfield General Hospital in Bury. If you're an existing patient you can also be referred by your care co-ordinator.

Previously, there was limited support available if you were experiencing a mental health crisis out of hours. Depending on your needs, you would either need to be admitted to a ward, or discharged home with a referral (or signposting) to an appropriate mental health service. Sometimes neither of these options was appropriate for your needs.

Now you can go to the Safe Haven, meaning you can quickly and easily receive the right support, in the right place, from the right professional.

This will help to improve your overall experience, reduce the likelihood of your problems becoming worse, increase your chances of making a full recovery, and reduce pressure on hospital and urgent care services.

What you'll find at the Safe Haven

The Safe Haven is a newly refurbished space, equipped with comfortable seating and refreshments. It's run by our team of qualified and experienced mental health nurses and support workers.

We will spend time talking to you about the issues you're experiencing and what support will best meets your needs. Then we can refer or signpost you to the most appropriate service.

Info for carers

If you care for someone who has a mental health problem or who may need to use this service, then we've created a booklet for you with more information. This covers how care is delivered, how you (as carers) are included and how we will work with you.

Click here to view the booklet.