A new crisis care pathway is being developed for children and young people across the 10 boroughs of Greater Manchester.

This is will make a real difference to children and young people who are experiencing a mental health crisis.  

A young person experiencing a crisis may be a threat to themselves or others through self-harm, suicide or aggression. They may be highly vulnerable to danger, seeking help from people who may harm them, mis-using drugs and alcohol, and behaving in a reckless, risky way.

Our aim

We aim to offer young people the RIGHT help, at the RIGHT time, by the RIGHT person, in the RIGHT place, 100 per cent of the time.

This will dramatically improve their overall experience, along with those who care for them, and help to keep them out of hospital.

About the pathway

The pathway involves the development of new services, or improvements to existing services.  Most of the services will be based in the community and care will be available across extended hours, seven days a week.

All new developments will be based on evidence and feedback from children, young people and other key people.

There are seven key elements that make up the pathway:

  • Medical on call: An on call rota to make sure medics are available 24 hours a day, seven days a week
  • Rapid response teams: Providing risk assessment and management to young people who are experiencing a mental health crisis. Click here to read more.
  • Safe zones: A safe space for young people in crisis to talk and receive support. Click here to read more.
  • We can talk: Mental health crisis support for young people in acute hospital settings, through enhanced training,  to strengthen the relationship between paediatric and children and adolescent mental health colleagues. A one year pilot started across three Greater Manchester general hospitals in February 2020.
  • Assessment centre: A central point for arranging hospital-based mental health care for a young person. It will help to help to bridge the gap between hospital and community child and adolescent mental health services.
  • Enhanced community child and adolescent mental health services: An extension of the existing community-based services and could include, for example, evening and weekend appointments
  • All age mental health liaison: These teams will work in hospitals to provide rapid support to people of all ages, who are experiencing a mental health crisis. This is a seperate project, but will link in with the pathway
More information
Who is leading this work?

The pathway is being delivered by Pennine Care, Greater Manchester Mental Health NHS Foundation Trust, Manchester University NHS Foundation Trust and North West Boroughs Healthcare NHS Foundation Trust.

To ensure the success of this new pathway, we will be working closely with lots of partner organisations in Greater Manchester.  This includes other NHS trusts, local authorities (councils), the private sector and the voluntary, community and social enterprise sector.

By sharing our knowledge, skills, experience and resources, we can develop new and innovative services that are easy for young people to access and better meet their needs.
Partner updates

You can keep up to date with latest developments in our partner updates, or contact us at the details below.


If you’re interested in finding out more please get in touch at pcn-tr.gm.crisiscare@nhs.net