Our crisis care pathway has been developed for children and young people across the 10 boroughs of Greater Manchester.

A young person experiencing a crisis may be a threat to themselves or others through self-harm, suicide or aggression. They may be highly vulnerable to danger, seeking help from people who may harm them, mis-using drugs and alcohol, and behaving in a reckless, risky way.

Our aim

We aim to offer you the RIGHT help, at the RIGHT time, by the RIGHT person, in the RIGHT place, 100 per cent of the time.

This will improve your overall experience, and the experience of those who care for you, and help to keep you out of hospital.

About the pathway

The pathway has created new services, and supported improvements to existing services.  Most of the services are based in the community and services are available across extended hours, seven days a week.

Ongoing future development will be based on evidence and feedback from children, young people and other key people.

There are seven key elements that make up the pathway:

Medical on call

An on call rota to ensure medics are available 24 hours a day, seven days a week.

Rapid response teams

Providing risk assessment and management if you are experiencing a mental health crisis. Click here to read more.

Safe zones

A safe space for you to talk and receive support when you are in crisis. Click here to read more.

We can talk

Mental health crisis support for young people in acute hospital settings, through enhanced training, to strengthen the relationship between paediatric and child and adolescent mental health colleagues.

A one year pilot started across three Greater Manchester general hospitals in February 2020.

Assessment centre

We provide a central point for assessing whether you need inpatient mental health care, or if an alternative solution would better meet your needs.

If you are admitted for an inpatient stay, we also work with you and the inpatient team to make sure you are discharged as soon as possible.

Enhanced community child and adolescent mental health services

An extension of the existing community-based services and could include, for example, evening and weekend appointments

All age mental health liaison

These teams work in hospitals to provide rapid support to people of all ages, who are experiencing a mental health crisis.

More information

Who is leading this work?

The pathway is delivered by Pennine Care, Greater Manchester Mental Health NHS Foundation TrustManchester University NHS Foundation Trust and North West Boroughs Healthcare NHS Foundation Trust.

To ensure the continued success of the pathway, we will continue to work closely with lots of partner organisations in Greater Manchester. This includes other NHS trusts, local authorities (councils), the private sector and the voluntary, community and social enterprise sector.

By sharing our knowledge, skills, experience and resources, we can further develop existing, new and innovative services that are easy for young people to access and better meet their needs.

Partner updates

You can keep up to date with latest developments in our partner updates, or contact us at the details below:

Contact us

If you’re interested in finding out more please get in touch at pcn-tr.gm.crisiscare@nhs.net